Billing Terms and Conditions
Store Name: Sarneno
Website: sarneno.myshopify.com
Email: sametcankuscu11@gmail.com
Phone: +1 925 071-3770
Business Address: Sarneno, 4964 N Campbell St, Detroit, Michigan 48210, United States
These Billing Terms and Conditions explain how payments, billing, order charges, refunds, and payment-related issues are handled when you purchase from Sarneno.
Payment Methods
We accept the payment methods displayed at checkout. Available payment options may include major credit cards, debit cards, and other secure payment methods supported by our payment provider.
All payments must be completed at checkout before an order can be processed.
Secure Payment Processing
Payments are processed securely through trusted third-party payment providers.
Sarneno does not store your full credit card number or full payment details. Payment information is encrypted and handled securely by the payment processor used at checkout.
Billing Information
Customers are responsible for providing accurate and complete billing information, including:
- Full name
- Billing address
- Email address
- Phone number
- Payment details
If billing information is incorrect or incomplete, the order may be delayed, declined, or cancelled.
Order Charges
When you place an order, you agree to pay the total amount shown at checkout. This may include:
- Product price
- Shipping fees, if applicable
- Taxes, if applicable
- Any other charges clearly displayed before payment
The final order total will be shown before you confirm your purchase.
Currency
All prices are displayed on our website in the currency shown at checkout.
Your bank or payment provider may apply currency conversion fees or additional transaction fees depending on your payment method and location. These fees are not controlled by Sarneno.
Payment Authorization
By submitting your payment information, you confirm that:
- You are authorized to use the selected payment method
- The billing information provided is accurate
- You agree to pay the full amount shown at checkout
- You understand that your order will not be processed until payment is approved
Failed or Declined Payments
If your payment is declined or fails, your order may not be completed.
Payment failure may happen due to:
- Incorrect card or billing details
- Insufficient funds
- Bank security checks
- Payment provider restrictions
- Expired card information
- Technical payment errors
If your payment fails, please try again using the same payment method or choose a different payment method.
Order Confirmation
After successful payment, you may receive an order confirmation email with your order details.
If you do not receive an order confirmation email, please check your spam or junk folder. You may also contact us at:
Pricing Errors
We do our best to ensure that all product prices and billing details are accurate.
However, pricing or product information errors may occasionally occur. If an error affects your order, we reserve the right to correct the error, cancel the order, or contact you for further instructions.
If an order is cancelled after payment due to a pricing error, a refund will be issued to your original payment method.
Taxes
Applicable taxes may be calculated and displayed at checkout depending on your location and applicable laws.
Customers are responsible for any taxes, duties, or fees required by their local authorities, unless otherwise stated at checkout.
Refunds
Refunds are processed according to our Return and Refund Policy.
Sarneno accepts returns within 30 days of delivery and offers:
- Free return shipping
- No restocking fee
- No final sale items
If your refund is approved, it will be issued to the original payment method used at checkout.
Please allow 5–10 business days for the refund to appear on your bank statement or payment account. Processing times may vary depending on your bank or payment provider.
Cancellations
Orders may only be cancelled before they are processed or shipped.
If your order has already been shipped, it cannot be cancelled, but you may request a return after delivery under our Return and Refund Policy.
Chargebacks and Payment Disputes
If you believe there is a billing issue with your order, please contact us first at:
We will review your concern and do our best to provide a fair solution.
Opening a payment dispute or chargeback without contacting us first may delay the resolution process.
Fraud Prevention
To protect our customers and our store, we may review orders for fraud prevention purposes.
We reserve the right to cancel or refuse any order if we suspect unauthorized payment activity, fraud, incorrect billing information, or misuse of our website.
Contact Information
For billing questions, payment issues, refund concerns, or order support, please contact us:
Sarneno
Website: sarneno.myshopify.com
Email: sametcankuscu11@gmail.com
Phone: +1 925 071-3770
Address: Sarneno, 4964 N Campbell St, Detroit, Michigan 48210, United States